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  • Writer's pictureDavid Hauser

Good Communication is Peace of Mind: How Urban Purpose Design Prioritizes Communication to Ensure a

Renovating a home is an exciting process, but it can also be stressful and overwhelming. From selecting the perfect design to choosing finishes and fixtures, there are many decisions to be made. However, the number one cause of a bad renovation experience is poor communication. At Urban Purpose Design, we prioritize communication to ensure a positive renovation experience for our clients.


As a renovation company, we understand that renovating a home is a major investment for our clients. Therefore, it is essential that we communicate with them effectively throughout the entire process. We choose frequent, informal communication over infrequent formal communication as we find that clients appreciate the open line policy.


At Urban Purpose Design, we start by establishing a clear communication plan with our clients at the beginning of the project. This plan outlines how often we will communicate, what topics we will discuss, and how we will communicate (phone, email, or in-person). This plan sets expectations for both our team and our clients, ensuring that everyone is on the same page.


Throughout the project, we keep our clients informed of the progress of their renovation. We provide regular updates on the renovation process, including any changes or unexpected issues that may arise. We also encourage our clients to ask questions and voice any concerns they may have. By being transparent and responsive, we build trust with our clients and give them peace of mind.


In addition, we make ourselves available to our clients outside of regular communication channels. If a client has a question or concern that requires immediate attention, we are always willing to meet with them in person or schedule a phone call. We understand that renovating a home is a significant investment, and we want our clients to feel confident and comfortable throughout the process.


At Urban Purpose Design, we pride ourselves on our commitment to communication. We believe that good communication is the key to a positive renovation experience. By prioritizing communication and building strong relationships with our clients, we ensure that every project is a success.


In conclusion, if you are looking for a renovation company that prioritizes communication, look no further than Urban Purpose Design. Our commitment to frequent, informal communication ensures that our clients feel informed, valued, and at ease throughout the renovation process. Contact us today to learn more about our approach to communication and how we can help you renovate your home with peace of mind.

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